If for any reason a purchased product is not to your liking, you can return it within 14 days from the date of reception in its original condition and packaging. Please note that return expenses will be at the client’s charge.

To return a product, send an email to We will reply within 1-2 working days.

  • Write an email to, will provide you with all the necessary info to proceed with the return;
  • Insert the product in their original packaging, close the package and make sure it is properly sealed.
  • Send the package to Intelsis srl c/o Villa&Riva, Via M. d'Antona, 28, 23893 Cassago (Lc).
  • We recommend that you keep the proof of shipping until you receive a confirmation of return by e-mail.
  • For more information, see the Conditions of Sale section.